In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection (E-Commerce) Rules, 2020, Opbuddy Technologies Private Limited has designated a Grievance Officer to address user complaints and concerns.
Grievance Officer Details
•Name: Ramesh
• Designation: Grievance Officer
• Company: Opbuddy Technologies Private Limited
• Registered Office: #A4,A5, Beside Eureka Court, Near Image Hospital, Yellareddyguda, Ameerpet – 500073, Hyderabad, Telangana, India .
• CIN: U63120TS2026PTC213123
• Email: support@opbuddy.in
• Working Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST.
Complaint Process
• Users may raise complaints related to the Platform, bookings, payments, refunds, or data privacy by emailing support@opbuddy.in with the subject line "Grievance – [Your Booking ID]".
• All complaints will be acknowledged within 24 hours of receipt.
• Complaints will be resolved within 15 working days from the date of acknowledgement.
• If you are not satisfied with the resolution, you may approach the appropriate consumer forum or authority under Indian law. Company Details
• Company Name: Opbuddy Technologies Private Limited
• CIN: U63120TS2026PTC213123
• Registered Office: #A4,A5, Beside Eureka Court, Near Image Hospital, Yellareddyguda,
Ameerpet – 500073, Hyderabad, Telangana, India.
• Website: www.opbuddy.in
• Support Email: support@opbuddy.in